Who We Serve
Today’s restaurant guest is part of a growing fast-casual segment — customers who appreciate superior food and speedy service, but who also enjoy socializing in a comfortable, engaging environment. Sophisticated menu offerings differentiate Schlotzsky's, yet also deliver value to customers who seek flavorful and affordable dining.

Schlotzsky's™ Sandwich Café & Bakery is offered in two formats. The larger format restaurant (about 3,500-4,000 sq. ft.) brings everything together in one beautiful package. Ideal for the experienced operator and multi-unit candidate, this format can be end-cap, freestanding or in-line. Our system is proven for drive-thru operations, too. The smaller format restaurant packs a wallop for the owner-operator who wants most everything from the larger format in a footprint that will accommodate tighter spaces (about 2,400 sq. ft.).

We partnered with award-winning chefs to create an even better version of our already successful menu. The group's ideas, especially sophisticated ingredients, herbs and spices, are reflected in the new menu. Customers find specialty sandwiches made with bread that is baked in the store daily.

With the new menu items, the total number of possible combinations is more than 10 million. Additionally, we offer heart-healthy choices in almost every category of our menu 3/4 further distinguishing Schlotzsky's from the competition.

New Design and Innovations:
We encourage you to visit one of our newly-redesigned restaurants. You will find a warm, inviting atmosphere with comfortable booths, rich Tuscan-inspired colors, natural wood tones, cozy banquettes, hand-painted murals and uncluttered dining areas. An oasis of comfort and great taste!

Our guest dining experience includes real plates, shiny silverware, and a mouse! No worries, our mice are attached to computer keyboards! New restaurants offer free-Internet access via Cool Deli™ computer stations and wireless service with our Cool Cloud™ broadband. Austin, Texas based-restaurants report 6 percent of their customers say this cutting-edge technology is their primary consideration when choosing Schlotzsky's for their dining experience. With a proven ROI model, this innovative concept is winning Schlotzsky's recognition in both the IT and restaurant worlds.

Proven Systems: We have established successful, long-term relationships with national suppliers and distributors. Our operating system is proven for high volume, including drive-thru, if your site allows. Our point-of-sale and back-office software are state-of-the-art, to help you maximize every opportunity to manage your restaurant successfully.

Training: The University of Schlotzsky's at Austin provides an in-depth four-week program allowing hands-on experience in our Company-operated restaurants and in our training facility. Our training team covers all aspects of running a successful Schlotzsky's restaurant. You will learn the best practices, from tips on how to hire team members and prepare food, to proper accounting procedures. Here, future Schlotzsky's graduates can learn all the secrets to our success.

Real Estate and Site Selection: Our experienced real estate and development team will support you with the most current data and analysis to help you assess the viability of your restaurant location.

Architectural and Design Services: We provide every franchisee with a schematic drawing of each new restaurant space. We offer guidance throughout the design and construction phases, as well as support for furniture and equipment purchasing.

Opening Support: Our team of trainers is onsite with you for 15 days before, during and after your opening. We are there to support you and help oversee operations during this critical time in your new restaurant.

Continuous Support: Our involvement with your training and support does not end when our opening team goes home. We have marketing staff and franchise business services staff located throughout the U.S. to help you run a successful operation. During each year, we have on-going training opportunities in the field and at the University of Schlotzsky's.

Thank you for your interest. Please take a moment to let us know what your ambitions include. We will work closely with you to answer your questions and determine if Schlotzsky's is the best menu pick for your new business.